Accounts and regions

To create a new China-region account, the evidence says yes: users report being unable to make one without a Chinese number, and a third-party timeline says email sign-up in the China region ended in early 2024. Some owners rent virtual +86 numbers; others report passport checks.

VacDeck does not create China accounts or get around the phone requirement. It works with the account you already have. Source: Mindsolo timeline.

The one the robot was registered in. If you pick a different one in the official app, the robot may not appear. A mismatch gives “login failed” or “device not found”.

VacDeck sorts this out when you link an account, so you do not have to pick. We have linked accounts registered in China and in Singapore.

It is still on the account, in the region it was registered in, or the official app is hiding it as a China model. VacDeck lists the robots on the account itself, including ones the official list hides, and you can add a missing one manually.

We confirmed this on a China-only unit used abroad: the official list showed nothing, and VacDeck listed it. Source: Reddit, Singapore thread.

Not in the official app: signing in to one region hides the other region's robots. In VacDeck you link each account once, and on Plus and Business the robots from all of them sit in one list.

Dreame models use Dreamehome, Xiaomi Home or both, depending on the model; MOVA models use MOVAhome; Mijia models only Xiaomi Home. VacDeck works with Dreamehome and MOVAhome accounts, so a robot that lives only in Xiaomi Home is not supported.

We found no source either way. Guides only say that the selected region must match where the robot is registered. Test with a spare account before you change anything on the one that holds your robot.

Possibly: a third-party tool advertises stopping the official app from asking those accounts for a phone number, which suggests the app does ask. In VacDeck you link the account with the same email and password you use in the app.

Source: Mindsolo, MindBridge.